/* Lecture et réponse : le client avant les réglages techniques. */
.v2-priorites-demandes{display:flex;flex-direction:column;gap:14px;margin:18px 0 22px}
.v2-priorites-demandes .filters{display:flex;flex-wrap:wrap;gap:6px;margin:0}
.v2-priorites-demandes .filter{display:inline-flex;align-items:center;gap:8px;min-height:40px}
.v2-priorites-demandes .filter span{font-size:11px;border-radius:6px;padding:2px 6px;background:#e7edf5;color:#455b79;font-weight:400}
.v2-priorites-demandes form{display:flex;align-items:center;gap:8px;max-width:640px}
.v2-priorites-demandes input{min-width:0;flex:1;border:1px solid #dce3ed;border-radius:9px;padding:11px 13px;background:white;font:inherit;font-size:13px;color:#263344}
.v2-priorites-demandes button{font-size:12px}
.v2-priorites-demandes .sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}
.v2-resultats-demandes{font-size:12px;color:#69788e;margin:0 0 16px}
.v2-relance-demande{display:inline-block;align-self:flex-start;font-size:11px!important;line-height:1.5;padding:4px 7px;border-radius:6px;background:#edf2fa;color:#587194;margin-top:5px}
.v2-relance-demande.due{color:#975b1d;background:#fff1dd}
.v2-boite-bien{display:flex;align-items:center;gap:18px;margin:20px 0 24px}
.v2-boite-bien .v2-demande-photo{width:96px;height:76px;border-radius:12px}
.v2-app .v2-boite-bien h1{font-size:26px;line-height:1.2;margin:0 0 6px;letter-spacing:-.035em}
.v2-boite-bien p,.v2-boite-bien span{margin:4px 0;color:#738096;font-size:13px}
.v2-boite-bien>div:nth-child(2){flex:1;min-width:0}
.v2-boite-liens{display:flex;gap:8px;flex-wrap:wrap}
.v2-boite{display:grid;grid-template-columns:minmax(255px,32%) minmax(0,1fr);border:1px solid #e2e7ef;border-radius:18px;background:#fff;overflow:hidden;min-height:470px}
.v2-boite-liste{background:#f9fafc;border-right:1px solid #e2e7ef;padding:14px;max-height:800px;overflow:auto}
.v2-boite-liste h2{font-size:12px;text-transform:uppercase;letter-spacing:.07em;color:#6e7b8e;margin:6px 10px 14px;font-weight:500}
.v2-app .v2-boite-ligne{display:flex;flex-direction:column;align-items:stretch;gap:10px;text-align:left;width:100%;padding:14px;margin:0 0 6px;border:1px solid transparent;border-radius:12px;background:transparent;white-space:normal;color:#283344;box-shadow:none;min-height:112px;font-weight:400}
.v2-app .v2-boite-ligne.active{background:#edf3ff;border-color:#c5d7fb;box-shadow:inset 3px 0 #3c75eb}
.v2-app .v2-boite-ligne:hover{background:#f0f4fa}
.v2-boite-identite{display:flex;flex-direction:column;gap:3px;font-size:14px;font-weight:550}
.v2-boite-identite small{font-size:11px;color:#758196;font-weight:400}
.v2-boite-extrait{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;font-size:13px;color:#67758a;line-height:1.5;overflow-wrap:anywhere}
.v2-boite-bas{display:flex;align-items:center;justify-content:space-between;gap:8px;font-size:10px;color:#7b8798}
.v2-statut-demande{display:inline-flex;align-items:center;white-space:nowrap;padding:4px 8px;border-radius:6px;background:#f0f3f7;color:#6a7588;font-size:11px;line-height:1.4}
.v2-statut-demande.a_traiter{background:#fff3df;color:#966523}.v2-statut-demande.en_attente{background:#eaf1ff;color:#426fb6}.v2-statut-demande.terminee{background:#eaf6f0;color:#42735f}
.v2-boite-lecture{padding:28px 30px;min-width:0}
.v2-boite-lecture>header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}
.v2-boite-lecture h2{font-size:22px;font-weight:550;margin:0 0 8px;letter-spacing:-.025em}
.v2-boite-lecture header p{font-size:13px;color:#64748b;overflow-wrap:anywhere;margin:0}
.v2-boite-origine{font-size:12px;color:#7b8798;margin:14px 0}
.v2-boite-message{font-size:15px;line-height:1.75;white-space:pre-wrap;overflow-wrap:anywhere;margin:26px 0;padding:0 0 24px;border-bottom:1px solid #edf0f4;min-height:100px}
.v2-boite-actions{display:flex;gap:8px;flex-wrap:wrap;margin:0 0 24px}
.v2-boite-details{font-size:12px;border-top:1px solid #edf0f4;padding:14px 0;color:#768398}
.v2-boite-details summary{cursor:pointer;line-height:1.5}.v2-boite-details summary span{float:right;color:#6c7a8e}
.v2-boite-details>div{display:flex;align-items:end;gap:12px;flex-wrap:wrap;margin:14px 0}.v2-boite-details p{font-size:12px;margin:9px 0}
.v2-suivi-select{display:grid;gap:6px}.v2-suivi-select select{min-height:40px;border:1px solid #dce3ed;border-radius:8px;background:#fff;padding:8px}
.v2-reponses-historique{margin-bottom:24px;padding:16px;background:#f8fafc;border-radius:10px}
.v2-reponses-historique h3{font-size:13px;margin:0 0 10px}.v2-reponses-historique details{font-size:12px;margin:8px 0;overflow-wrap:anywhere}.v2-reponses-historique summary{cursor:pointer;color:#55758e}.v2-reponse-texte{white-space:pre-wrap;font-size:13px}
.v2-composition h2{font-size:23px!important}.v2-composition>p{font-size:13px;color:#6b7c92}
.v2-composition form>label{display:grid;gap:8px;font-size:13px;margin:16px 0}
.v2-composition input:not([type=checkbox]),.v2-composition textarea{width:100%;border:1px solid #dce3ed;border-radius:9px;padding:11px 13px;background:white;font:inherit;color:#263344;box-sizing:border-box}
.v2-composition-options{display:grid;grid-template-columns:1.2fr 1fr;gap:24px;background:#f5f8fc;padding:16px;border-radius:12px;font-size:12px;margin:16px 0}
.v2-composition-options label{display:grid;gap:8px}.v2-composition-options .v2-joindre{display:flex;gap:8px;align-items:center}.v2-joindre input{width:16px;height:16px;flex-shrink:0}
.v2-composition-options a{display:inline-block;margin:10px 0 0 24px;font-size:12px}.v2-composition-options small{color:#7b8798;font-size:11px}
.v2-composition-actions{display:flex;gap:8px;justify-content:flex-end;flex-wrap:wrap;margin-top:20px}
#apercu-reponse{white-space:pre-wrap;overflow-wrap:anywhere;font:inherit;padding:12px;background:#f6f8fa;border-radius:8px;line-height:1.6}
#etat-brouillon{font-size:12px;color:#527595;min-height:20px}
@media(max-width:850px){.v2-boite{grid-template-columns:1fr}.v2-boite-liste{max-height:280px;border-right:0;border-bottom:1px solid #e2e7ef}.v2-boite-ligne{min-height:100px!important}.v2-boite-lecture{padding:22px}.v2-boite-bien{flex-wrap:wrap}.v2-boite-liens{width:100%}.v2-boite-bien h1{font-size:22px!important}}
@media(max-width:500px){.v2-boite-lecture{padding:18px}.v2-boite-lecture h2{font-size:19px}.v2-boite-bien .v2-demande-photo{width:76px;height:66px}.v2-boite-lecture>header{flex-wrap:wrap}.v2-composition-options{grid-template-columns:1fr;gap:16px}.v2-composition-actions>*{width:100%}.v2-boite-actions>*{width:100%;text-align:center}.v2-boite-details summary span{float:none;display:block;margin:5px 0}}